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Retainer IT Support Packages

Our retainer IT support packages will give you IT support on stand-by, to help and fix any issues that may arise.

Basic

£18per month for first 1 PC
  • 30 min of remote help for first 1 PC
  • Includes antivirus and remote access software
  • £17 for second PC
  • 12 month contract only
  • £50 for account setup

Standard

£34.99per month for first 2 PCs
  • 60 min of remote help for first 2 PCs
  • Includes antivirus, remote access software, and OS updates
  • £15 for third PC
  • 6 month contract, then rolling
  • £15 for account setup
  • 5GB file backup per PC

Premium

£49.99per month for first 3 PCs
  • 2 hours of remote help for first 3 PCs
  • Includes antivirus, remote access software, and OS updates
  • £12 for each next PC
  • 3 month contract, then rolling
  • NO account setup fee
  • 10GB file backup per PC

Questions?

What is the difference between your retainer IT support and your regular IT support?

Our retainer IT support packages are a cost-efficient way to give you peace of mind in case a disaster strikes, or if you have a small issue or an IT question.

Our regular IT support contracts start at £75 plus VAT per month, with an additional £100 if you need a server (and they include a lot more benefits such as 50GB of data backup per PC, and 500GB for a server). In our regular contracts, you get unlimited time from us to deal with whatever issues you may have – and we get to know your business and IT infrastructure well so we can identify what issues may arise earlier and better. Whereas, in the retainer packages, you get a specified amount of support time free, and anything beyond will cost £50 per hour of support.

This means, the retainer packages offer an affordable solution if you are looking for IT support on stand-by, so you can rest assured there will be someone there to help you when you need it.

How do I sign up?

Simply contact us via email or telephone to let us know which package you would like to purchase, and we will sort the rest out for you.

Sign up for one of the packages today