What is the difference between your retainer IT support and your regular IT support?
Our retainer IT support packages are a cost-efficient way to give you peace of mind in case a disaster strikes, or if you have a small issue or an IT question.
Our regular IT support start at £75 plus VAT per month, with an additional £100 if you need a server (and they include a lot more benefits such as 50GB of data backup per PC, and 500GB for a server). As part of our regular support contracts, you get unlimited time from us to deal with whatever issues you may have – and we get to know your business and IT infrastructure well so we can identify what issues may arise earlier and better. Whereas, in the retainer packages, you get a specified amount of support time free, and anything beyond will cost £50 per hour of support.
This means, the retainer packages offer an affordable solution if you are looking for IT support on stand-by, or if you do not usually get many difficult IT-related issues.